Shipping is FREE for all orders in the continental United States. Most products are shipped via UPS ground, for larger/heavier product we will ship via truck. Express shipping is available on all items at an additional cost, which you can preview prior to checkout.

All orders will be processed within 24 business hours and typically shipped within two business days of being processed. During periods of extremely high order volume such as Black Friday and Christmas additional time for handling may be required.

In the event that your package is refused the shipping cost of your order and any additional shipping fees will be deducted from your refund.

You may cancel your order at any point before it has shipped. Once your order has shipped you will receive email confirmation of your shipment containing tracking information. Once your order has shipped the Return and Exchange policy will apply. 

KEF may cancel any order for any reason. Some reasons include the product ordered is out of stock and there are no plans for restocking that item, errors in pricing or availability, payment has been declined by the issuing financial institution.  

KEF reserves the right to require a signature upon delivery of any packages.